Dan is responsible for communication and organization. He helps clients with planning how their website, and their internet marketing, integrates into their overall business strategy. Dan has overseen the entire construction of several hundred websites since 2001, and has the experience to keep projects on schedule and within budget. He has a strong ability to translate concepts into award-winning websites. His customer service philosophy can be summed up in three words: promise and deliver. Dan’s strengths lie in his enthusiasm to become a part of every client’s business – and to help make it work.
Roger’s experience in internet development ranges across many languages, primarily, coding within PHP and MySQL database situated websites. jQuery has also become a very well employed tool for general enhancement of the 'user experience'. Over the past decade Roger has managed data access, from minor projects to some exceptionally complex internet developments including: ridesharing management, secure document delivery, membership lists, wireless access, and image inventory warehousing. Much of Roger’s work centers on making things easy for our clients to operate. His background in information architecture allows him to develop databases and administrative back-ends that are intuitive and user-friendly.
Shawn has the innate ability to place himself in the desk of the Radar Hill client. With this talent, solutions to presenting problems are found before the client ever views the work. As an advocate for the client from many perspectives, Shawn ensures logical information architecture, usability and overall navigational flow on each project. He has extensive experience with many aspects of domain name issues, including registering, selling, troubleshooting and regaining control. Shawn is an award-winning public speaker who oversees the strategic planning of Radar Hill, and does presentations and workshops on a variety of Internet-related topics.
Ken started experimenting with web design and construction over a decade ago, and has spent countless hours agonising over layouts in Photoshop and marking up websites since then. He strives to create websites that are easy to use, functional, and stunning to look at. By taking time to fully understand the needs and goals of each project Ken aims to create design solutions that not only look great, but serve a purpose. When not creating solutions for the web, Ken can often be found playing guitar, jumping in lakes, and checking out live music around town.
Mike relocated to Victoria from Ontario, where he obtained an undergraduate degree in Illustration from Sheridan College. Graduating in 2009,Mike spent a number of years working as a web designer in Ontario before up and moving to Victoria. He brings with him a passion for design and user experience, which he is continuously striving to enhance. Mike has neglected to bring a frenetic, big city panic to our company and he is easily assimilating into the West Coast stereotype as laid back and easy going. Mike is recently married, and spends off hours exploring Victoria, cooking, painting, and begrudgingly following the Toronto Maple Leafs. We appreciate his calm and measured approach to his work, we look forward to helping him claim Victoria as home.
Customer Success Lead
Andrea loves developing positive customer experiences and fostering relationships and support with each and everyone of our clients. She takes care of our day-to-day bookkeeping needs, troubleshoots email issues, website questions and oversees client tutorials. She is a domain management expert and an excellent multi-tasker. It is important to her to make all clients happy and feel respected, and clients and staff alike appreciate her for this.
Born in raised in Victoria, Helena our Executive Administrator enjoys making everyone’s day easier. Our clients can count on her friendly and inquisitive nature to help in any way she can. You can find Helena spending time with her dogs and attempting DIY projects in her free time.
Content & Copywriting
As Shawn’s daughter, Caitlin has been around Radar Hill since its inception, and working with them in a professional capacity since 2016. After 1.5 years of being in the office, she moved to the beautiful city of Edinburgh in the United Kingdom, where she at first continued to be a remote employee. She soon evolved into a virtual assistant, and began the Scottish branch of Radar Hill, by joining a BNI chapter. Overseeing a wide range of tasks, she is helping to further the growth of the company, from writing blogs, compiling website content, audio transcription, and client communication.